🔒 Privacy Policy

Last Updated: 29th October 2025
EdenEscapes Tourism Private Limited (“EdenEscapes”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or communicate with us.

1. Information We Collect

We may collect the following types of information from you:

• Personal Details: Name, age, gender, address, email, phone number, and identification details (for travel bookings).
• Booking Information: Tour package preferences, travel dates, accommodation type, and payment details.
• Communication Data: Messages, feedback, or prayer requests sent through our website or social media.
• Technical Data: IP address, browser type, device information, and usage data (via cookies or analytics tools).

2. How We Use Your Information

Your information is collected to provide better service and ensure smooth coordination of your bookings and experiences. We use it to:

• Process and confirm bookings.
• Send invoices, confirmations, or travel updates.
• Respond to inquiries and customer support requests.
• Share important tour information, changes, or cancellation notices.
• Improve our website, services, and customer experience.
• Comply with legal obligations or government requirements.

We do not sell or rent your personal data to any third party.

3. Cookies & Tracking Technologies

Our website may use cookies to:

• Understand visitor preferences and improve performance.
• Keep you logged in or remember booking selections.
• Analyze anonymous traffic data for better service design.

You can disable cookies in your browser settings, but some features may not function properly.

4. Information Sharing

We only share your information when necessary to fulfill your travel or accommodation requests:

• With service providers such as hotels, transport operators, or airlines — only to complete your bookings.
• With payment gateways for secure transaction processing.
• With law enforcement or regulatory authorities, if required by law.

All partners are expected to follow privacy and data security standards.

5. Payment & Security

All online transactions are processed through secure payment gateways.
We never store your card or banking details on our servers.
Our systems use encryption and security protocols to protect your data during transmission.

6. Data Retention

We retain your information only as long as needed:

• For booking and payment processing.
• For after-service support or refund handling.
• To comply with accounting or legal record-keeping obligations.

After this period, your personal data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your information.
• Withdraw consent for promotional communication at any time.
• Contact us regarding any privacy concerns or misuse of your data.

To exercise these rights, please write to us at:
📧 legal@edenescapes.in

8. External Links

Our website may contain links to third-party travel or payment websites.
EdenEscapes is not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or service improvements.
The revised policy will be posted on our website with an updated date at the top.

10. Contact Us

For any privacy-related questions, requests, or complaints, please contact:
📧 Email: legal@edenescapes.in
📞 Phone: 9777978304
🏢 Address: Semiliguda, Koraput, Odisha

EdenEscapes Tourism Private Limited
“Where Nature Meets Peace — and Privacy is Respected.” 🌿